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TaxSlayer Support

  1. Support
  2. E-file and Direct Deposit
  3. E-filing Questions

E-filing Questions

  • How do I enter my direct deposit or bank account information?
  • I can't find my AGI. What should I do?
  • Where can I find my AGI?
  • Can I make changes in my account once I file my return?
  • How long do I have to file my return each year?
  • How long will it take the IRS to process my return?
  • I only need to file my FEDERAL return. How do I file just my Federal return without filing my State return?
  • How do I check the status of my return?
  • What happens to my return once I e-File?
  • What are the Benefits of E-Filing Your Income Tax Return?
  • How do I file my federal and state return(s) at the same time?
  • Will my state return be sent with my federal return?
  • My federal return was rejected. Was my state return e-filed?
  • Why did I not receive an e-mail acknowledgement or confirmation?
  • Do I have to mail in a signature form for my state return?
  • I forgot to efile my state return with my federal return. What can I do?
  • How do I file a state return without a federal return?
  • Did I also submit my state return?
  • How do I print the state voucher if the state return has not been accepted?
  • How do I resubmit my rejected return electronically?
  • Why Do I Have to Resubmit My State Return?
Site Map | Details and Disclosures

Start for free: TaxSlayer pricing is based on your tax situation and the type of support you want and varies by product. Simply Free ($0 federal for simple tax returns and $0 state) is only available for those with a qualifying tax situation; offer may change or end at any time without notice. Actual prices are determined at the time of print or e-file and are subject to change without notice.

Average federal refund: According to the IRS the average refund was $3,125 as of 2/21/20.

Trustpilot: Learn more about TaxSlayer’s TrustScore and how customers rate TaxSlayer trustpilot.com/review/taxslayer.

Trusted by millions: Based on the millions of unique users that have filed with TaxSlayer.​.

NerdWallet: Based on review of TaxSlayer’s software by NerdWallet.

DoughRoller: Based on review of TaxSlayer’s software by DoughRoller.

The Balance Based on review of TaxSlayer's software by The Balance

Fastest refund possible: Fastest tax refund with e-file and direct deposit; actual tax refund time will vary based on IRS.

To speed refunds: To speed refunds during the pandemic, the IRS urges taxpayers to file electronically with direct deposit as soon as they have the information they need. According to the IRS, taxpayers should file electronically and use direct deposit for the quickest refunds.

For more information you can view TaxSlayer’s legal disclaimers, refund policy, and privacy policy.

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