Common Questions
- What is the Refund Policy for the tax preparation fees?
- Can I use your program without a Bank Account?
- What are your supported Platforms and Browsers?
- What States do you support?
- How can I access my account if I keeping getting logged out or can't access the website?
- What do these filing status options mean?
- What is the IRS "Where's My Refund?" Tool?
- Se’ Habla Español? – Tax Information Available in Spanish
- How do I pull my prior year information to the current year?
- How do I add you as a Safe Sender on my email?