Common Questions
- How a Child’s Income Affects Your Taxes
- Frequently Asked Questions (FAQs)
- How do I Check if my TaxSlayer App Needs an Update?
- What do I do if I Received a Payment Error?
- 2025 Return not loading
- How to Read the Tax Return Summary
- Where can I see payments I made to the IRS/State?
- How do I switch/change my package?
- Why did I Receive an Email about an Unrecognized Device?
- Can I file a 1040NR (1040-NR) non resident return using the program?
- How do I send an image or document to customer support?
- How can I clear my return information to start over? How do I cancel/delete my account (federal/state)?
- What is the Refund Policy for the Program Fees?
- Can I use the program without a bank account?
- Which states does the program support?
- Understanding the IRS "Where's My Refund?" Tool
- Se’ Habla Español? – IRS provides Tax Information Available in Spanish