If you have used our program previously to file your taxes, you will be able to continue using that same account as long as you have access to the email address that is listed on your account. If you don't remember your username and password and your email address has changed, Click here for assistance.
Forgot Username
If you do not remember your username, please go to our homepage and click “Sign In” on the right side of the page. On the page that comes up, you will need to click the "Forgot Username" link. You can then enter your email address and we will email you all usernames associated with that email address. Once you have your username, go to the sign in page and click “Sign In” again. You can then login to your account or, if needed, click "Forgot Password" and it will take you through a process of resetting your password and gaining access to your return information.
Forgot Password
If you are confident that you have the correct username, but it is not letting you login, it could be the password that is not matching. We have no way to verify your password as this gets encrypted as soon as you create the account. If this is the case, go to the homepage and click "Sign In” on the right side of the page. On the next page, click “Forgot Password". Enter your username, Primary Taxpayer's Social Security Number, and e-mail address attached to the account, then click "Continue". If the information you listed matches what is in the system, another screen will open.
Let's verify your account! We will send you a unique code to verify that it's actually you.
Under Delivery Options, select how you want the code sent (text or e-mail), then click “Send Code” button. A code will then be sent in an email to your email address or via cell phone number depending on which option was chosen. Retrieve the code and return to the TaxSlayer “Forgot Password?” process. Enter the Security Code received and click Submit within the “Forgot Password?” process and you will be allowed to reset your password.
NOTE: The code is not a new password. You must return to the “Forgot Password?” process and reset your password.
Password criteria must meet the following requirements:
* Be at least 8 characters
* At least one lower case letter
* At least one upper case letter
* At least one number
* At least one special character
