When the filing status is MFJ or MFS, our system locks certain fields—especially primary taxpayer information.
To unlock these fields, you must temporarily switch filing status to Single.
🛠️ Step-by-Step Instructions
STEP 1 — Change Filing Status to Single
This unlocks spouse and primary taxpayer fields.
- Navigate to Filing Status
- Select Single
- Save changes
💡 Required step — this resets spouse fields so you can edit the return.
STEP 2 — Change the Primary Taxpayer
If you need to switch the taxpayer order:
- With filing status still set to Single, navigate to Personal Information > General Information
- Enter the correct primary taxpayer details
- Save
After correcting the primary taxpayer, you may later re‑add the spouse (if applicable).
STEP 3 — Update Taxpayer Information
Double‑check:
- SSN/ITIN
- Legal name
- Date of birth
✔ Ensure the primary taxpayer's SSN is correct before selecting the final filing status.
STEP 4 — Select the Correct Final Filing Status
- Go back to Filing Status
- Choose:
- Single
- MFJ
- MFS
- HOH
- QSS
- If filing jointly or separately, navigate back to Personal Information > General Information, and re‑enter spouse information
- Save and review