Promotional codes are generally distributed through our marketing department throughout the tax season. Some of these promotions are to our new customers, loyal, and returning customers.
Do you have a promo code I can use?
Our support staff does not have access to promotional codes. These promotions are always distributed via email. You can also find promotional codes through numerous coupon sites such as Coupons.com, Groupon, etc.
What if I used the IRS Free File Alliance program?
The IRS Free File Alliance program is available to individuals that meet certain criteria. Accounts created using Free File do not qualify to add a promo code. If you no longer qualify for Free File, you would need to create a new account from the homepage and apply the promotional code as instructed below.
How do I enter a promo code on my account?
There are two ways to enter a promotional code on your account.
- Go to the ‘E-file’ section of your return, proceed to the payment section of the e-file process, and select that you would like to pay by debit/credit card. Here you will be prompted to enter your promotional code on the ‘Total Charges Due’ page.
- Go to the ‘Summary/Print’ section of your return and click on 'Show details' followed by 'Pay Now'. Choose to pay be debit or credit card. Click on the down arrow next to the 'Order Details' Click the link for 'Have a promo code'.
Can I change the promo code on my account?
Once a promo code is entered into the program it locks in that discount. However, prior to payment you may select "Have a different promo code?" on the total charges due page to change the promo code that was entered. Please note that only one promo code may be applied at a time and discounts cannot be combined.
What if the promo code I entered shows as "invalid" or does not work?
If the promo code you have entered does not appear to be working, verify that you have entered the code received properly. However, if you have confirmed that the promo code entered is correct, please contact our support staff, providing the specific promo code information such as the name of the promo code and what screen you are attempting to enter it into.
It's important to note that TaxSlayer cannot guarantee that promo codes found on third-party sites can be applied and strongly recommend subscribing to our newsletters via email since our marketing department generally provides promo codes through various promotions throughout the year.