2025 Return not loading

Please email a screenshot of the blank page after pressing F12 on console (Windows).

To open the console in Safari on Mac, first enable the Develop menu by navigating to Safari > Settings/Preferences > Advanced and checking "Show features for web developers" or "Show Develop menu in menu bar". 

Once enabled, open the console by pressing Option + Command + C or selecting Develop > Show JavaScript Console. 

Looking for more tax information and tips? SHOW ME MORE
Was this article helpful?
1 out of 7 found this helpful
While TaxSlayer strives to make the information and links contained in our KB articles as timely and accurate as possible, we make no promise or guarantee about the timeliness, accuracy, or completeness of the contents on these pages. The information contained in the Knowledgebase (KB) is for general information only and is not intended to be tax, financial, or legal advice. The user is encouraged to review additional state and federal resources and publications as needed.

Switching to TaxSlayer is easy

Simply upload your return from whatever service you used last year
START FOR FREE

Related articles