The notice is sent by the IRS when they need to verify your identity before they can complete the processing of your return. Unfortunately, this is not something we can assist you with.
Why did I get this letter?
The IRS is being vigilant in making sure the return they received and are processing belongs to the correct taxpayer.
- IRS may have received more than one return with your name and Social Security Number (or ITIN).
- The information on the return may not match the information in their database.
- If you have not field a return in years, you may be asked to verify your identity before the IRS processes the return
I didn't file a tax return for the year on the notice
If you did not file a return for the year listed on the notice, someone may have filed a return using your name and social security number. Complete Form 14039, Identity Theft Affidavit and send it to the IRS. Visit the IRS website for additional information on Identity Theft.
How do I respond to the notice?
The notice provides you with several options to respond to the IRS.
- By phone- Call the number provided in the letter.
- Online- Visit the website listed in the notice and provide the information requested.
- Mail- If you are out of the country, mail your response with the requested information within 30 days
What information do I need?
The IRS will ask you to verify some information from your tax return and then continue to process the tax return. We recommend you have the following information available when you contact the IRS:
- A copy of the IRS notice (6167C)
- A copy of the income tax return the notice is about
- A prior year tax return
- Two valid forms of Identification ( see IRS website for list of acceptable ID)
When will my return be processed?
Once the IRS has verified your identity and confirmed you submitted the tax return, they will continue to process the return. Generally, it can take up to nine weeks to complete the process.
What If I don't respond?
The IRS will stop the processing of the return when they send you the notice. If you fail to respond, the return will not be processed and any refund, if applicable, will not be issued.
Again, we are not able to assist with this verification process. You must speak with an IRS representative to continue the processing of your return.
What if I cannot verify?
If you cannot verify your identity though the phone or online, you will be asked to schedule an appointment and bring the documents listed above to your local IRS office to verify in person.