You can contact Santa Barbara Tax Products Group (SBTPG) by calling 877-908-7228 once your refund has been released by the IRS/state. If your refund has not yet been released, click here to locate the email address used to contact Santa Barbara Tax Products Group support.
Who is Santa Barbara Tax Products Group?
Santa Barbara Tax Products Group (SBTPG), is used to process your refund when you elect to have your tax preparation fees deducted from your refund. Therefore, your review page is showing a SBTPG products deposit to them. Once they process your refund and we receive our fees, the remainder will be deposited into the account you provided at the time of filing.
Where can I see the information SBTPG has?
Once the IRS releases your refund, you will be able to find information about your refund on the SBTPG bank website. If the IRS sends a check directly to the taxpayer instead, SBTPG will not have any information about the refund.
What Information does SBTPG website provide?
The Santa Barbara Tax Products Group (SBTPG) website allows you to track the status of your tax refund and view important details related to your refund disbursement. Here's what you can see:
Refund Details
- Expected refund amount (amount shown on the accepted return)
- Amount(s) paid to you (refund after any adjustments)
- Date of release
Fee Breakdown
- Bank processing fee
- Program fees
- Miscellaneous fees
SBTPG Refund Status
- Direct Deposit
- Mailed Check
- Returned to IRS
Prior Year Refund Information
If you have additional questions about a prior year tax refund after reviewing the SBTPG Refund Portal, please note that you will need to email SBTPG rather than call. Phone support is not available for prior year inquiries.
For more information about Santa Barbara Tax Products Group, visit the SBTPG website.