There may have been a problem with your mailbox or your mail server when we sent the e-mail confirmation.
- Check to make sure your mailbox is not full or if you had any e-mail server problems.
- Spam blockers also prevent email acknowledgements from being delivered.
- Check your junk or spam folders for our automated emails and then mark us as a safe sender.
How do I know the status of my return?
To check the status of your return on the website, log into your account. The status of your return will be shown on the "My Account" page. Next to each return submitted (Federal and applicable states) you will see three stages:
- Created
- E-filed
- Status of either Rejected, or Accepted
If your return was rejected, you may click on "Fix Return" for more information concerning your submission and what errors need to be corrected. You will then need to correct any errors and resubmit the return for electronic filing again at no additional cost.