To correct this please take the following steps:
- Select Federal from the left-hand menu
- Select Payments & Estimates from the left-hand menu.
- Select "Other State Withholdings" and check your entries compared to forms you have already reported.
- If any duplicate state withholdings exist, please make the necessary adjustments and select Continue to save those changes. Or, delete all your entries, if necessary.
Your reported state withholdings do not match New York State's records. This is generally due to duplicating state withholding entries on the Payments & Estimates menu. We automatically carry over entries from any W-2's or 1099's such as a 1099-R, 1099-MISC, etc.
If the above does not apply to you, please check the EIN on the Unemployment Income (Form 1099-G). The EIN must be the same for both the Federal and State. Please check the EIN number and resubmit the return.
What if I am rejected again?
If your return continues to be rejected, please contact our customer support staff by using the "Help & Support" menu option on the top right side of your screen.