How do I fix Federal Reject Code R0000-902?

This reject code indicates that the IRS will require that your return be printed, signed, and mailed for the current tax year.  To print your return please take the following steps:

1. Log into your account
2. Select Summary/Print from the left menu
3. Select Print Return
4. Choose option to Print All
5. Print Your Tax Return.

Please click here for the IRS mailing addresses. 

When you receive Federal Reject Code R0000-902, the IRS is stating they have already received and accepted a Federal return for the current tax year with the Primary Taxpayer's SSN.  This means that the return is being rejected as a "duplicate return". There are two possible scenarios for receiving this code:

1. Sometimes taxpayers wish to file their State Only return after they filed their Federal return using another e-file provider.  However, they mistakenly resubmit their Federal return with their state return although the IRS has already accepted the Federal return, causing the duplicate submission rejection code.
2. If you did not file your Federal return using another e-file provider, it is highly recommended that the IRS is contacted immediately to determine if a return was filed and accepted with the Primary Taxpayer's SSN.  The IRS number is 1-800-829-1040.

For video assistance with making this correction, please click here.