Generally, the IRS processes 9 out of 10 returns within 21 days. If you have not yet received your return, you may need to review your return and contact the IRS.
- Make sure you have the correct information in your return. If the IRS does not have all the information to process the return, your refund may be delayed.
- Check the IRS Where's My Refund? tool to see if the IRS has any information for you. Not only does the IRS post your expected refund date here, but also uses this to communicate if they need further information or wish you to contact them. If your refund has been reduced, this section can provide you with some information until you receive a letter from the IRS with a full explanation.
- Contact the IRS at 800-829-1040 or your local IRS office. Due to the increasing number of fraudulent returns, the IRS waits for taxpayers to contact them rather than reach out to the taxpayer asking for information. If your return was submitted more than 21 days ago, you may wish to contact the IRS to see if more information is required. You may be asked to verify information contained on your return, your identity or your banking information. Please have your return available when you call. If asked to verify your banking information, please note that if you are having your tax preparation fees deducted from the refund or the refund is being deposited on a prepaid card, the banking information may not match your personal banking information. Contact us if you need to verify banking information for a third party bank or a prepaid card.