For tax year 2020, the IRS is experiencing delays processing returns. This may be a result of the IRS reconciling the return with the economic impact payments (stimulus) sent during the last year.
- After first choosing your language, do NOT choose Option 1 (refund info).
- When it asks you to enter your SSN or EIN to access your account information, don’t enter anything.
- After it asks twice, you will get another menu. Then press 2 for personal or individual tax questions. It should then transfer you to an agent.
How Do I Check the Status of My Federal Refund?
The IRS provides a link on their homepage for each individual to check their refund status and the approximate date it will be sent to the bank (direct deposit) or mailed. You may check your refund status with the IRS at Where's My Refund?. You will need to have the primary social security number listed on the return, the filing status used (Single, Head of Household, etc.), and the expected refund amount.
For video assistance with tracking your Federal refund, please click here.
**Please Note: The date that the funds are available in your account may vary slightly from bank to bank.
How Do I Check the Status of My State Refund?
For information about your state refund, you would need to contact your state. Because states vary in the amount of time it takes for them to process a return and issue a refund, there is no general timeline for the state refund process.
Click here for links and state contact information for determining the status of your refund.
Please Note: We do not, at any point, handle money involved in refunds. Checks and direct deposits are sent from the IRS or state agency directly to the taxpayer, the taxpayer's bank or the third-party bank (if File N Go used). At no point do we receive refunds or participate in the refund process.