Only one return can be created per account username. If you need to prepare a return for another person, you must create another account.
You are able to link 5 usernames to a single email address.
The IRS limits the number of returns that can be completed and e-filed per individual to five (5) individual returns. This is so tax preparers are held responsible for the returns they have prepared. Anyone filing more than 5 returns for which they are paid, should be using professional tax preparation software and including their PTIN on the return. We can help!
Click here to be brought to our professional software program. There is no way to override the account tracker in the online software. If an individual wants to prepare and electronically file more than five (5) tax returns, the IRS requires that individual obtain an EFIN (Electronic Filing Identification Number).