Once you log into your account, you can access our Search Tool by clicking the 'Help & Support' tab at the top right of the screen.
Our Search Tool allows you to search by form number to access the corresponding form within the program quickly, or to search our Knowledgebase articles related to the subject.
If unsure where to enter a particular form within your account, enter the form number into the search box and click on the applicable suggestion. You will be taken directly to the necessary entry screen. For example, if you need to enter a W-2 form, simply enter "W-2" within the Search Tool, and a drop-down box will display with possible suggestions for you. Click on the necessary form, and you will be taken directly to the W-2 entry screen.
Suppose you are unable to select your appropriate form or topic. In that case, you can select 'I still can't find what I'm looking for' and choose "I have a technical question" or "I have a question about my taxes" for basic navigation information, instructions, or to access our Knowledgebase.